From compile time to run time: the new architecture of customer insights synthesis
Customer insight is shifting from compile time to run time. With AI, the research function can move from producing static reports to maintaining a live, queryable corpus of customer signal that the whole organization can draw on when making decisions.
Read the blog
How can young Australians afford a home if we tax their risk-taking?
The CGT changes in this Federal Budget break the risk-to-reward ratio for all small business owners, entrepreneurs, and young Australians—not just tech.
Read the blog
Australia’s CGT changes will hurt startup hiring
The newly proposed CGT changes scrap the 50% discount for future equity grants, effectively halving the value of startup equity for employees and making it harder for Australian startups like Dovetail to compete for talent.
Read the blog
How will OpenAI win any of their three fronts?
OpenAI is competing on infrastructure and cloud services, business solutions, and mass consumer adoption. In each they face incumbents with significant advantages.
Read the blog
Nakasendo Trail
Film photos taken with my Canon New F-1 when hiking the Nakasendo Trail, a historic route through the Kiso Valley connecting Kyoto and Tokyo during the Edo period.
Read the blog
Hypotheticals
In a rapidly evolving software landscape, thinking too far ahead can be wasted energy.
Read the blog
New tools, old rules
After getting caught up in the AI hype machine, a European sabbatical reminded me that while tools evolve, the fundamentals of building a software company remain unchanged. From floating in ancient Turkish waters to unfollowing everyone on LinkedIn, here’s what stepping away taught me about staying grounded in an age of artificial intelligence.
Read the blog